Terms of Use

Last updated: August 24, 2026

These Terms of Use (“Terms”) govern your use of the SSENCE mobile application and the ssence.app website (together, the “Service”), operated by Tetiana Holovina (“SSENCE”, “we”, “us”). By downloading or using the Service you agree to these Terms. If you do not agree, please do not use the Service.

SSENCE is a wellness app, not a medical service. Our practices support relaxation and everyday wellbeing. They are not therapy, diagnosis or treatment, and they are not a substitute for care from a qualified professional. If you are in crisis, may harm yourself, or need urgent help, contact local emergency services immediately. The in-app “Panic” practice is a self-soothing exercise — it is not an emergency service and cannot summon help.

1. Who can use SSENCE

You must be at least 16 years old to use the Service. By using it, you confirm that you meet this requirement and that you are able to enter into a binding agreement.

2. Your license to use the Service

We grant you a personal, non-exclusive, non-transferable, revocable license to use the app on Apple-branded devices that you own or control, for your own personal, non-commercial use, in accordance with these Terms and Apple’s App Store terms.

3. Acceptable use

You agree not to:

copy, modify, distribute, sell or lease any part of the Service;
reverse-engineer or attempt to extract the source code of the app, except where such restriction is prohibited by law;
use the Service in any way that is unlawful, or that interferes with or disrupts the Service or the servers that provide it;
use automated means to access the Service or scrape its content.

4. Health and safety

Practices may involve breathing exercises and gentle movement. Stop any practice that causes discomfort, dizziness or pain.
Consult a qualified professional before using the Service if you are pregnant, have a respiratory or cardiovascular condition, a psychiatric diagnosis, or any condition that could be affected by breathing or relaxation exercises.
Never use the Service in situations that require your full attention, such as driving or operating machinery.

5. Your content

You keep all rights to the text you enter in the app (for example, descriptions of how you feel). You grant us a limited license to process that content solely to provide the Service — for instance, to generate a practice for you — as described in our Privacy Policy.

6. Free features and subscriptions

A large part of SSENCE is free: the practice library with audio, the Panic track (including offline), the daily check-in, creating and reviewing your entries and history, and reading analyses that have already been generated for you.

Some features require a paid, auto-renewing subscription: personalized practice plans, analysis of your entry cycles, voice input, and audio narration of plans.

On iOS, subscriptions are purchased through the App Store and charged to your Apple account. They renew automatically unless cancelled at least 24 hours before the end of the current period; you can manage and cancel them in your App Store account settings. Prices are always shown before purchase. Refunds for App Store purchases are handled by Apple; a granted refund ends subscription access immediately.
On the web, subscriptions are processed by our payment provider (WayForPay). Your card details are handled by the payment provider and never reach us.
Cancelling keeps your access until the end of the period you have paid for. If a renewal payment fails, we may keep your access for a short grace period before paid features are paused.
One subscription is linked to one SSENCE account.

7. Intellectual property

The Service — including its practices, texts, design, logos and software — is owned by us or our licensors and is protected by intellectual-property laws. Except for the license in section 2, no rights are granted to you.

8. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that the Service will be uninterrupted, error-free, or that any practice will produce a particular result. Nothing in the Service constitutes medical advice.

9. Limitation of liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special or consequential damages, or loss of data, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the claim arose (or, if you have paid nothing, 50 US dollars). Nothing in these Terms limits liability that cannot be limited by law.

10. Termination

You may stop using the Service at any time by deleting the app. We may suspend or terminate your access if you violate these Terms. Sections that by their nature should survive termination (including 7–9) will survive.

11. Changes to the Service or these Terms

We may update the Service and these Terms from time to time. If a change is significant, we will notify you in the app or on this page before it takes effect. Continued use of the Service after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of the jurisdiction in which the operator of the Service is established, without regard to conflict-of-law rules, and disputes will be resolved in the courts of that jurisdiction, unless the mandatory consumer-protection laws of your country of residence provide otherwise.

13. Contact

Questions about these Terms: ssence.app@gmail.com